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Shipping & Returns

Everything you need to know about shipping and returns at dry.
Shipment
Shipping costs Plus
  • Germany 4.90 EUR
  • EU countries and Switzerland 5.90 EUR
  • Rest of the world 39.90 EUR

For larger orders, costs may vary.
However, we will inform you in advance.

Delivery times Plus
  • Germany 1-2 working days
  • EU countries 2-4 working days
  • Switzerland and other non-EU countries (e.g. UK, Norway, Iceland) 3-7 working days
  • Rest of the world 5-12 working days

*Standard delivery times of our shipping partners; we cannot guarantee delivery times. Please note that no deliveries are made on Sundays and public holidays.

Shipping Service & Insurance Plus

Regular shipping with DHL Parcel Service.
All shipments are insured worldwide up to 500.00 EUR.

Shipment tracking Plus

You will receive an email with a tracking link for your shipment on the day of shipment. Please note that DHL tracking may have a 12-hour delay in the system.

Return
Return process Plus

In the event of a cancellation, please return your order to us within 14 days. You will be responsible for the return shipping costs, and you can use the shipping service of your choice.

The return address is:

dry moves
Immannuel Meier
Kidlerstr. 14
81371 Munich
Germany

Once the shipment is on its way back, send us a message with the tracking number. We can then initiate the refund.

For further information, please read our cancellation policy and follow the steps therein.